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PRIVACY POLICY

Last Updated: [28 August 2026]

Soviraa Purefoods (“Soviraa”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit or use our website, purchase our products, contact us, submit a review, participate in an offer or otherwise interact with us through our website or related digital channels.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT SOVIRAA PUREFOODS

Soviraa Purefoods is a food and pantry products brand offering products including spices, spice blends, flours, jaggery powder and other packaged food products.

Legal Entity Name: Soviraa Purefoods
Brand Name: Soviraa Purefoods
Registered/Business Address: 701 B Sushil, Ashok Nagar, Kandivali East, Mumbai 400101
Email: soviraapurefoods@outlook.com
Phone/WhatsApp: +918976970134

For the purposes of applicable data protection laws, Soviraa may act as the entity responsible for determining how and why your personal information is processed.

2. INFORMATION WE COLLECT

We collect only information that is reasonably necessary for providing our products, services and website experience.

A. Information you provide directly

Depending on how you interact with Soviraa Purefoods, we may collect:

B. Payment information

When you make a purchase, your payment may be processed through a third-party payment service provider. Depending on the payment method used, the payment provider may collect information such as card, UPI, banking or other payment-related details.

Soviraa Purefoods does not intend to store complete card numbers, CVV numbers, passwords or banking credentials on its own systems. Payment information is processed through the applicable payment service provider in accordance with its own privacy and security practices.

We may receive limited payment-related information such as payment status, transaction reference, payment method and order amount for the purposes of processing and reconciling your order.

Payment Provider: RazorPay

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically, including: IP address, Browser type and version, Device type, Operating system, Pages visited, Time spent on pages, Referring website or source, Approximate location derived from technical information, Website interactions and navigation patterns, Cookie and similar technology information.

This information helps us understand how visitors use our website, improve our website and products, maintain security and measure the effectiveness of our marketing.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to process and fulfil orders, communicate with you (orders, deliveries, returns, support, updates), improve Soviraa Purefoods, and for marketing purposes where permitted by applicable law.

You may unsubscribe from promotional communications at any time using the unsubscribe option provided in the communication or by contacting us.

5. REVIEWS, FEEDBACK AND CUSTOMER CONTENT

If you submit a product review, rating, testimonial, photograph, video or other feedback to Soviraa Purefoods, we may use that content for marketing, promotional or informational purposes where permitted.

We will not knowingly publish sensitive personal information as part of a customer testimonial.

6. SHARING OF PERSONAL INFORMATION

We do not sell your personal information as a standalone commercial product. We may share personal information with trusted third parties where reasonably necessary to provide our products and services or operate our business (Delivery and logistics partners, Payment service providers, Website and technology providers, Marketing and analytics providers, Legal and regulatory authorities).

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites remember information and understand how visitors interact with them. You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

8. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party websites, applications, payment services, social media platforms or other services. These third parties may collect and process information independently according to their own privacy policies.

Soviraa Purefoods is not responsible for the privacy practices, security or content of third-party websites or services that we do not control.

9. DATA SECURITY & 10. DATA RETENTION

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it.

11. YOUR PRIVACY RIGHTS & 12. WITHDRAWAL OF CONSENT

Subject to applicable law, you may have rights regarding your personal information, including the ability to request information about the personal data we process, request correction or deletion, withdraw consent, and raise grievances. Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

13. CHILDREN'S PRIVACY & 14. INTERNATIONAL DATA PROCESSING

Our website and products are intended for general consumers and are not specifically directed towards children. Some third-party service providers used by Soviraa may process or store information on servers located outside India.

15. BUSINESS TRANSFERS & 16. FRAUD AND SECURITY

If Soviraa undergoes a merger or sale of assets, personal information may be transferred. We may also process and retain information to detect or prevent fraudulent transactions and protect our systems.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

18. CONTACT US & 19. GOVERNING LAW

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a privacy-related grievance, you can contact us at:

Soviraa Pure Foods
Email: soviraapurefoods@outlook.com
Phone/WhatsApp: +91 8976970134

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. © [2026] Soviraa Pure Foods. All rights reserved.